INTERNET PROTOCOL TRANSIT
(IP TRANSIT)

Service Features

Direct upstream to multiple International IP providers
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Guaranteed Bandwidth to IP Port
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  • Scalable Bandwidth
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  • One Stop Shop
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  • Flexible Pricing Scheme ie. fixed and usage based
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  • Seamless and flexible bandwidth upgrading with minimum commitment
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  • OPTIONS to downgrade but the customer shall remain minimum of initial or startup capacity over the contract period with one month notice in advance.
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  • Bandwidth rate at minimum of 100Mbps
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  • Multiple choice of WAN/LAN Port Interface E1/2Mbps, E3/34Mbps, DS3/45Mbps, STM-1/155Mbps, STM-4/622Mbps, STM-16/2.5Gbps, STM-64/10Gbps, Fast Ethernet/RJ45 and Gigabit Ethernet/GE (optical or electrical)
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  • Web-based Service Portal for Network Performance and Utilization reports (MRTG)
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  • Service Level Agreement (SLA) for Link Availability will be from 99.5 (1+1) with money back guarantee
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  • Service Level Guarantee – Packet Loss (<=0.1%) and Latency (based on Regional threshold) with money back guarantee
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  • “One Stop Centre” Network Operation Centre for Fault Escalation, Management and Restoration process
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  • Monthly Performance Report for Service Availability

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diver

Dedicated Internet Access
(DIA)

Service Features

Global internet connectivity through multiple Tier 1 IP transit providers
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Dedicated Bandwidth to IP Port
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  • Scalable and burstable bandwidth
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  • Flexible Pricing Scheme
    ______________________________________________________
  • Seamless and flexible bandwidth upgrading with minimum commitment
    ______________________________________________________
  • Guaranteed Performance through SLA on availability, latency and packet loss
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  • Bandwidth rate at minimum of 10Mbps
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  • Web-based Service Portal for Network Performance and Utilization reports (MRTG)
    ______________________________________________________
  • Service Level Agreement (SLA) will be from 99.7 with money back guarantee
    ______________________________________________________
  • “One Stop Centre” Network Operation Centre for Fault Escalation, Management and Restoration process
    ______________________________________________________
  • Monthly Performance Report for Service Availability

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